Five Diamond Certification is a recognition of security excellence granted annually to the highest-quality security providers by the Central Station Alarm Association (CSAA) International. CSAA is an internationally-recognized nonprofit trade association that has been representing professional security monitors since 1950. For the past sixty-plus years, the CSAA has been working to ensure the highest security standards in cooperation with law enforcement, fire officials, insurance providers, equipment manufacturers, and government and regulatory agencies. The CSAA has developed industry standards that set the bar for optimal security best practices. Security monitors represented by CSAA are professionals who are listed by approved Nationally Recognized Testing Laboratories, such as FM Approvals, Intertek/ETL, or UL. The Five Diamond Certification rating represents the CSAA’s highest stamp of approval.
In order to qualify for Five Diamond Certification, security providers must meet five strict requirements:
Central stations must meet all five of these criteria before qualifying for CSAA Five Diamond Certification. After successfully applying for Five Diamond Certification, central stations must renew their certification annually by demonstrating that all new operators hired over the past year have been trained through the CSAA’s Central Station Operator Online course. Certification renewal also requires keeping CSAA membership in good standing and demonstrating commitment to raising standards by participating in CSAA activities during the year.
10/27/2019: A home in Hummelstown, PA was saved from fire thanks to our amazing Dynamark operators! ... See MoreSee Less
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